by Francois de Melogue » Sun Mar 14, 2010 7:24 pm
The very fact that Thomas Keller is successful is enough to get out of the restaurant business. I am sure Per Se or the French Laundry are fine restaurants. But the restaurant business these days is almost comical. People actually think that because he lends his name to the place that he even cares remotely about it's quality. Yeah, I'm bitter. And I will never set foot in any of his places.
March 6th was my birthday. My wife Lisa and I decided to take nine days off from all three wineries we work at and go camping. We loaded our VW bus will all the usual suspects, duck confit for two nights, slow cooked organic ribs, stinky cheeses, olives, enough wine to drown Bacchus, some Bolognaise sauce... you know the usual camping fare. We decided to sto into Vegas to catch Cirque de Soleil's "LOVE" show as both of us are Beatles fans. My wife said that we ought to dine somewhere for my birthday and I was feeling like comfort food so I chose Bouchon. We were excited. I could almost smell the steak and pommes frites. We had been craving a fruits de mer platter since leaving France in September and to our joy they had a few versions offered.
The shucker was positioned by the door behind an offering of six different varieties of oysters, lobsters, shrimps, clams and mussels. When we were seated the waiter came over and asked if we were in town to do shots. Shots? No, we were in town to eat at what is called a good restaurant by one of America's supposed great Chefs Thomas Keller. I should have walked out at this point. The house music pumping in the dining room was completely unappropriate and annoying. I am not closed minded but maybe some French music may have been more appropriate to the setting. We were shocked by the mark ups when we saw the wine list. Almost no wine less than 120/bottle and anything worth drinking was so severly young that it would be doubtful if it would be enjoyable. We spent a loooooong time trying to figure the wine out. Finally we ordered a carafe of wine to go with a fruits de mer platter and then we would decide later what we woud drink with our main course. The wine was unremarkable but decent enough to drink. The fruits de mer platter was completely lacking pathetic and an insult to my stomach! If you are pretending to be a French restaurant how about actually serving fruits de mer slightly like the French... Pristine seafood would have been a good start, real French rye bread would have been a good second and mayonnaise would have been far btter than cocktail sauce. I selected three varieties of which I only got two varieties I asked for. Of the nine oysters, three were unedible, three were completely devoid of any liquid that true oyster lovers demand and the other three looked like Jack the ripper had shucked them. The raw clams tasted old, the shrimp and lobster WAY overcooked and flavorless. The sommelier stopped by to see if we needed hep with the wine list. Instead I demanded that Jack the Ripper start fresh and get my some good oysters. Paul, the somelier, promptly brought me fresh ones that looked and tasted good. If any Frenchmen had put that fruits de mer platter out that wouldn't even allow him a cigarette before they guillotined him!
We should of walked out at this point. McDonald's would have been better. I ordered the Magret and my wife the line caught Sea Bass special that sounded good. The waiter asked again what I wanted. I replied the magret. I mean I was reading this right off of their menu. He did not know what it was. So I replied the duck. He started to walk away and I yelled 'don't you want to know what temperature?'. He returned looking much like my beloved dog Lucy when I scold her. I asked for it rare. Paul came back and we pressed him for a 120 bottle that could bridge two very different flavors. He came up with an excellent Beaujolais Cru that I forget the name. It actually worked really well for different reasons with both dishes. My magret was slightly overcooked, cut wrong and served in a giant copper pan without a warm plate to spoon food onto. Obviously the Chef has never travelled to France or eaten at a French restaurant in his life. Lisa's sea bass was so overcooked that if I could of stabbed it with an ice pick I could of used it to pound nails into cement. It literally was hard like I have never known was possible. The serrano broth was ok... but just ok. The seasonings were bland. It was completely obvious that the kitchen, Chef or even Thomas Keller has a remote bit of passion. If they do, do not give them a cigarette, just behead them all!
I did not want dessert or anything else after that debacle. The Sommelier, whom we thoroughly enjoyed, brought us complimentary dessert and some free after dinner drinks. I asked for the general manager and told him it was absolutely the worst dining experience of my life and that he and the Chef, and I use that term loosely, ought tobe ashamed serving food that bad. Thomas Keller ought to be embarassed beyond belief at the low grade quality of a restaurant in his group. GOD AWFUL CRAP! Give me a sausage wrapped pancake cooked by Monsanto!
I promptly wrote a nasty letter to TK group and received a prompt apology and response that should I ever travel to Vegas again they would treat me right. I will never go back. It was that bad!
To return to an earlier comment, if restaurants like this get high accolades then my dining days are over. I cook better and cheaper at home or even in my hippie bus. If this is where the restaurant business and the world state of food is today then I have no qualms with leaving the business for good. There are absolutely no standards in this country on either restaurant quality or even food quality. We have debased dining as an art form completely and thoroughly. If
Francois 'Grimod' de Melogue
Grimod